Austen Brothers is committed to protecting the privacy of its users. This statement outlines our privacy and data protection policy.
Personal details of users of Austen Brothers, such as name and address and email address, will be collected and processed upon registration to our website. The personal information collected on our site is collected and stored in Australia.
This information is collected for the following purposes:
User information is retained for in-house research to:
All results of such research and analysis will be collated as aggregated information and will not reveal any personal facts about individual customers.
For certain services, such as purchases, we may request credit card or other payment information which we process in encrypted form on secure servers.
Austen Brothers will maintain appropriate measures to ensure that users' personal details are not misused, accidentally destroyed, lost or altered within the Austen Brothers server environment.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personal information to employees who need to know that information in order to operate, develop or improve our services.
We provide mechanisms for updating and correcting your personal information.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Austen Brothers website and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.
Austen Brothers - Privacy Department
55 York Street
Sydney NSW 2000
T: 612 9299 9872